Frequently Asked Questions
Everything you need to know about your global coffee journey.
How does the coffee subscription work?
Each month, we curate a selection of single-origin coffees from around the world. You can customize your roast preference, grind type, and delivery frequency to match your brewing habits.
Where does Atlas Coffee Club source its beans?
We source premium micro-lot coffees from over 50+ countries, including regions like Ethiopia, Brazil, Indonesia, and Costa Rica, ensuring ethical practices and top-tier quality.
When will my coffee be shipped?
To ensure maximum freshness, we roast your coffee to order. Most orders ship within 24-48 hours of roasting, and you will receive a tracking number via email once it leaves our facility.
Can I pause or cancel my subscription at any time?
Yes, our service is flexible. You can skip a shipment, pause your subscription, or cancel at any time through your account dashboard without any hidden fees.
What is your return policy for coffee products?
As coffee is a perishable food product, we do not accept returns. However, if you are unsatisfied with your order or if it arrived damaged, please contact our support team within 30 days for a resolution.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times vary based on your location and will be calculated at checkout.